Mental Health Referral
Do your patients need assistance with their mental health needs? Let us help you.
Mackay Private Hospital is an accredited mental health service.
Referral process for mental health patient admissions
We work in partnership with General Practitioners and key service providers to treat people suffering with a comprehensive range of mental health concerns.
Admissions to Mackay Private Mental Health Unit will be under the care of one of our treating Psychiatrists.
For assistance with managing your patients’ mental health concerns, please consider the following:- Note: If your patient is in acute crisis or actively suicidal, please contact your local Emergency Department
- Does your patient need a specialist mental health admission and is not in acute crisis or actively suicidal?
- Does your patient have Private Health Insurance, DVA Status, WorkCover or the ability to self-fund their admission? Note: Effective 1 April 2018, Australian Government changes to private health insurance coverage for mental health services will take effect.
If yes, please call 07 4942 3848 to discuss admission suitability with our Admissions and Assessment Team.
We will confirm the outcome of your patient’s eligibility check and any applicable out-of-pocket expenses.
Our admission team will confirm admission arrangements in consultation with the patient and consultant psychiatrist.
Complete our GP/Specialist Referral Form online or simply email a referral letter to mackay@aurorahealth.com.au.