Billing information for insured, self insured, Workers' Compensation and DVA patients.
Private health insurance
Prior to your admission a member of our team will check your level of hospital cover to ensure you are covered for an admission to Mackay Private Hospital. Depending on your level of cover with your health fund, an out-of-pocket balance may be payable. A member from our admissions team will contact you up to two working days before your planned admission to advise of any out-of-pocket expenses. All estimated out-of-pocket expenses are payable on admission.
Self funded patients
Self funded patients are required to pay the estimated hospital account seven days prior to admission. To obtain a self insured estimate, please contact our pre-admission team on 07 4942 3848. You will need the following information:
Patient's date of birth
Expected date of admission
Specialist's name (if known)
Expected length of stay
Admission diagnosis (reason for admission).
Department of Veterans' Affairs
Department of Veterans' Affairs (DVA) patients will have their account directly sent to the DVA for payment.
We accept cash, bank cheque, Mastercard, Visa or EFTPOS.