Visiting Hours

All Hospital Visitors

COVID-19 VISITOR RESTRICTIONS

Hospital visiting hours are reduced, in accordance with Queensland Health visitor restrictions whilst balancing the needs of patients and their families/carers with the risks associated with Coronavirus (COVID-19).

Hand hygiene, infection control, visitor screening including temperature checks and social distancing also continues, for the safety and wellbeing of everyone at our hospital.

EFFECTIVE 01 SEPTEMBER, 2021:

In the interests of our patients, visitors and staff, visiting hours at Mackay Private Hospital are strictly:

• Monday – Sunday from 12pm to 1pm and 4pm – 7pm

All visitors must adhere to the below:

• All visitors aged 14 years and over must wear a mask whilst on the Hospital premises.
• All visitors must check in using the Check In QLD app.
• Any visitor with COVID-19 symptoms or who has visited an identified COVID hotspot is requested to refrain from visitation and follow QLD Government directives.

Visitors who will not be permitted entry is anyone who:

• is unwell
• has been diagnosed with COVID-19 or asked to quarantine
• is in home quarantine, unless granted an exemption
• has returned from overseas in the last 14 days (excluding safe travel zone countries), unless granted an exemption
• has had contact with a person with COVID-19 in the last 14 days
• has visited a COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter)
• has visited an interstate exposure venue in the last 14 days unless an exemption has been granted for an end of life visit
• has been in an interstate area of concern in the last 14 days or since the identified start date (whichever is shorter), unless they have received a negative COVID-19 test since entering Queensland
• has been tested for COVID-19 and are waiting to receive the results (except for tests due to surveillance testing obligations)
• has COVID-19 symptoms of fever (37.5 degrees or more), cough, shortness of breath, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigue.

If you have any questions regarding current visiting hours, it is recommended that you contact our hospital directly to confirm visitation rules and visiting hours, before leaving home.

It is vitally important that the above visitor restrictions are strictly adhered to. Should any of the above apply, access will be declined. For further information, please visit https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/protect-yourself-others/coronavirus-prevention

Visiting areas

If you are visiting a patient in twin share accommodation, visits are to be conducted in common areas. In consideration of all patients and visitors, please be mindful of noise levels when using our common areas.

Group programs

All patients admitted to hospital agree to attend our group programs, therefore visits during program times are not allowed. As this is a contractual agreement, non-attendance is permitted only under exceptional circumstances, and with authorisation from the patient's treating Psychiatrist.

Children

Children are welcome at Mackay Private Hospital but must be supervised by an adult at all times.