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Visiting Hours

All visitors are asked to observe visiting hours and respect the privacy of our patients.

All Hospital Visitors

COVID-19 VISITOR RESTRICTIONS

Hospital visiting hours are reduced, in accordance with Queensland Health visitor restrictions whilst balancing the needs of patients and their families/carers with the risks associated with Coronavirus (COVID-19).

Hand hygiene, infection control, visitor screening including temperature checks and social distancing also continues, for the safety and wellbeing of everyone at our hospital.

EFFECTIVE FRIDAY 23 JULY, 2021

In the interests of our patients, visitors and staff, visiting hours at Mackay Private Hospital are strictly:

  • Monday – Sunday from 12pm to 1pm and 4pm – 7pm

Children under 16 years of age are now permitted to visit patients in our hospital but are included as one visitor.

For end-of-life patient support, more than two visitors are allowed following approval from the hospital executive manager.

The following Queensland Health COVID-19 restrictions remain unchanged.

Unless you are a patient at our hospital, you cannot visit if you:

  • have been diagnosed with COVID-19
  • have returned from overseas, interstate (resided, visited or transited through a known declared hotspot in the last 14 days)
  • have been asked to self-quarantine
  • have had contact with a person with COVID-19 in the last 14 days
  • have a fever (37.5 degrees or more) or a cough, runny nose, sore throat or breathing difficulties, loss of the sense of smell or an altered sense of taste.
  • Routine health screening remains in place at our hospital entrance, before patients, visitors and any persons wishing to access our hospital may enter.

Should any of the above apply, access will be declined. For further information, please visit https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/protect-yourself-others/coronavirus-prevention

Visiting areas

If you are visiting a patient in twin share accommodation, visits are to be conducted in common areas. In consideration of all patients and visitors, please be mindful of noise levels when using our common areas.

Group programs

All patients admitted to hospital agree to attend our group programs, therefore visits during program times are not allowed. As this is a contractual agreement, non-attendance is permitted only under exceptional circumstances, and with authorisation from the patient's treating Psychiatrist.

Children

Children are welcome at Mackay Private Hospital but must be supervised by an adult at all times.