All visitors are asked to observe visiting hours and respect the privacy of our patients.
All Hospital Visitors
COVID-19 VISITOR RESTRICTIONS
Hospital visiting hours are reduced, in accordance with Queensland Health visitor restrictions whilst balancing the needs of patients and their families/carers with the risks associated with Coronavirus (COVID-19).
Hand hygiene, infection control, visitor screening including temperature checks and social distancing also continues, for the safety and wellbeing of everyone at our hospital.
EFFECTIVE 01 SEPTEMBER, 2021:
In the interests of our patients, visitors and staff, visiting hours at Mackay Private Hospital are strictly:
Monday – Sunday from 12pm to 1pm and 4pm – 7pm
All visitors must adhere to the below:
All visitors aged 14 years and over must wear a mask whilst on the Hospital premises.
All visitors must check in using the Check In QLD app.
Any visitor with COVID-19 symptoms or who has visited an identified COVID hotspot is requested to refrain from visitation and follow QLD Government directives.
Visitors whowill not be permitted entry is anyone who:
has been diagnosed with COVID-19 or asked to quarantine
is in home quarantine, unless granted an exemption
has returned from overseas in the last 14 days (excluding safe travel zone countries), unless granted an exemption
has had contact with a person with COVID-19 in the last 14 days
has visited a COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter)
If you are visiting a patient in twin share accommodation, visits are to be conducted in common areas. In consideration of all patients and visitors, please be mindful of noise levels when using our common areas.
All patients admitted to hospital agree to attend our group programs, therefore visits during program times are not allowed. As this is a contractual agreement, non-attendance is permitted only under exceptional circumstances, and with authorisation from the patient's treating Psychiatrist.
Children are welcome at Mackay Private Hospital but must be supervised by an adult at all times.